Shipping & Exchange Policy

Shipping

• We offer free shipping on all orders across India.
• Orders are processed within 1–2 business days of confirmation.
• Estimated delivery is 4–7 business days after dispatch, depending on your location. Remote pincodes may take a little longer.
• You'll receive tracking details once your order ships. You can also track the status anytime under My Orders.
• We currently ship within India only.

7-Day Exchange

We want you in the right fit. If something isn't quite right, you can request an exchange within 7 days of delivery for a different size (or the same item in another available colour), subject to stock.

To be eligible for an exchange:

• The item must be unused, unwashed and undamaged, with all original tags intact.
• The item must be in its original packaging.
• The request must be raised within 7 days of the delivery date.

How to request an exchange

1. Email us at support@bestbudz.in with your order number and the size you'd like.
2. Our team will confirm availability and arrange a pickup or guide you on the next steps.
3. Once we receive and inspect the original item, your replacement is dispatched.

Damaged or wrong items

If you received a defective, damaged, or incorrect product, contact us within 48 hours of delivery with photos. We'll arrange a replacement at no extra cost, or issue a refund to your original payment method where a replacement isn't possible.

Notes

• Exchanges are offered as replacements; we do not offer cash refunds except for defective or damaged items.
• Products bought during clearance or marked non-exchangeable are final sale.
• Exchange is available once per order.